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Privacy Policy

Privacy Policy

We value your trust and we want you to be aware of the safeguards we have in place to respect your privacy. The below policy tells you about the information we gather about you and how we use it. If you have any questions or concerns about our privacy policy, please contact us.

 

Types of personal information we may gather:

 

Creative Audio gathers personal information from you in order to provide superior service, communicate offers on merchandise and services which we believe will be of interest to you, customize our communications to you, and improve your shopping experience. The following are examples of the personal information we gather from you.

 

Purchases- When you place an order, you give us your name, address, phone number and/or e-mail address plus payment information.

Non-Purchases- There may be instances when you are not making a purchase with us and you give us your name, address, phone number and/or e-mail address, and where applicable, payment information, or when somebody else gives us your name, address, phone number and/or e-mail address, and where applicable, payment information. Some situations when this may occur are when you return or exchange merchandise or receive a gift from us.

Personal Shopping Account- If you create a Personal Shopping Account with us so that you may place orders more conveniently, you authorize us to store your name and shipping address(es), and payment information.

E-mail updates- When you subscribe to receive our e-mail updates we require your e-mail address. You can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any promotional e-mail.

 

How we use personal information:

 

We ask you for certain kinds of personal information in order to provide you with the services you request and to process and deliver your order. We also may use your personal information to provide you with customized communications and keep you updated on the latest promotions or products that may interest you.

 

Our site utilizes 'cookies.' Cookies do not gather any of your personally identifiable information. They do allow us to provide you with a more personalized shopping experience and enable you to fully interact with and complete your transaction on our site.

 

What are cookies?

 

'Cookies' are small data files that one of our servers sends to your computer via your Web browser when you connect with our Web site. Their primary function is to help us remember you by tracking your browsing sessions, which enables us to collect non-personally identifiable information (such as your IP address, browser type, and domain name, etc. and provide you with a more relevant shopping experience.

 

How we use cookies:

 

We use cookies to help process your order through our website and to provide you with a personalized shopping experience. To place an order and complete your transaction creativeaudio.net, you must have 'cookies' enabled on your Web browser.

 

Cookies also help us:

 

determine which features and tools you use, and which pages you visit on creativeaudio.net

remember which items you've placed in your shopping cart

enable you to check out faster if you've created an account with us

If you have any concerns about leaving cookies on your computer for extended periods, you can delete them using your browser preferences or privacy menus.

 

Unique User Log Files

 

At times we use IP addresses to generate demographic data or as a fraud prevention measure, otherwise they are not shared, analyzed or distributed.



If you have any concerns about leaving cookies on your computer for extended periods, you can delete them using your browser preferences or privacy menus.

 

Our Business Partners

 

We may involve third-party companies as a necessary means to fulfill your order. These third parties may be involved with order delivery, e-mail transfer, marketing, and credit processing, among other tasks. Third parties will only be granted restricted access to your personal information for carrying out order related purposes and will not be allowed to use this information for soliciting unrelated services.

 

Security

 

Our shopping cart is SSL encrypted to keep your personal and financial data confidential.

 

We restrict access to all of your information. We have security cameras throughout our premises as well as numerous alarm systems in our building. We only permit departmental and employee access to specific parts of your information, and this access is based on their respective role in fulfilling your order.

 

Social Media

 

Personal information collected through Creative Audio's links to social media sites (e.g. Facebook, Twitter, etc.) may be stored and processed in the United States or any other country or region in which these social media sites maintain facilities. By using any of the social media links found on creativeaudio.net, you consent to any such transfer of information outside of your country or region. Creative Audio is not responsible for how these other companies or organizations collect, use, disclose, or secure the information that you provide them. If you choose to access a third party site linked by our site, you do so at your own risk and are subject to the terms of service or privacy policy (if any) associated with such third party sites.

 

Text Messages, Calls and Phone Number Use for Order Notifications and Support:

We understand the importance of keeping you informed about your orders and providing timely support. By providing your phone number and checking our opt-in box, you consent to receive text messages related to order updates and customer support. These messages may include order confirmations, shipping notifications, and important information about your transactions.

Rest assured, your phone number will only be used for these specific purposes and will not be shared with third parties for marketing or promotional activities. We prioritize the security and privacy of your information and take appropriate measures to safeguard it.

 

Changes to This Policy

 

We reserve the right to update our Privacy Policy, so we recommend that you check back as often as it pertains to your concern. If Creative Audio elects to use or disclose information in a manner that amounts to a material change of this policy, we will outline the changes here.