Shipping Info

Creative's Shipping FAQ

When will my order ship?

We ship all orders placed before 2PM central M-F same day. Made to order items will take longer.

(We don't ship on US holidays, as we like to spend time with our loved ones.)

Current Time

What's up with the free shipping?

You're gonna love this one. All orders on our website include FREE 3-day shipping. A lot of times it might even show up in less time than that. The only exceptions being products that are made to order. If you want to make sure an item gets to you in a certain time-frame, give us a call, a chat, or send an email. We can work with you to make sure it's there on time.

USPS Holiday Shipping Deadlines in the US

Service Shipping Cutoff Date
Retail Ground™ Saturday, December 14th
First Class Mail® Friday, December 20st
Priority Mail® Saturday, December 21st
Priority Mail Express® Monday, December 23rd

FedEx Holiday Shipping Deadlines in the US

 Service Shipping Cutoff Date
FedEx SmartPost® Monday, December 9th
FedEx Ground® Monday, December 16th
Home Delivery® Monday, December 16th
Express Saver® Thursday, December 19th
2Day® Services Friday, December 20th
Overnight® Services Monday, December 23rd

UPS Holiday Shipping Deadlines in the US

 Service Shipping Cutoff Date
Ground® Friday, December 13th
3 Day Select® Thursday, December 19th
2nd Day Air® Services Friday, December 20th
Next Day Air® Services Monday, December 23rd
 

60 Day Returns

Our hassle-free 60-Day Money-Back Guarantee is designed to give you peace of mind. Changed your mind? If you aren't delighted with your purchase, you can return a product within 60 days and we will happily refund the purchase price.

Please Note:Original delivery fees are refunded only if returns are for defective products, products that were not described accurately, or incorrect orders. Call Creative Audio to arrange these returns.
You are responsible for shipping the products back to us. We recommend using a trackable shipping method.

Return An Item