Most Orders Ship Same Day
In-stock orders placed before 2 PM Central Monday-Saturday usually ship the same day. Orders after the cutoff move to the next shipping day.
Shipping Info
Most in-stock orders placed before 2 PM Central ship the same day Monday-Saturday. Here is what to expect from shipping speed, tracking, carriers, made-to-order items, and returns.
Shipping Basics
These are the shipping answers customers usually need before placing an order or checking tracking.
In-stock orders placed before 2 PM Central Monday-Saturday usually ship the same day. Orders after the cutoff move to the next shipping day.
Orders over $35 include free 3-day shipping. Most orders over $100 include free 2-day shipping, with exceptions for made-to-order items.
Build-to-order and special-order products can take longer. Contact us before ordering if you need a product by a specific date.
Order Flow
Your order enters our system and is checked for payment, address, availability, and shipping method.
Our team prepares the shipment and packs it for safe delivery using the best available packaging method.
UPS, USPS, or FedEx is selected based on destination, item size, weight, cost, and delivery speed.
Most orders receive tracking within 24 hours at the email address used on the order.
Good To Know
If timing matters, reach out before ordering. We can help check whether an item is in stock, made-to-order, oversized, or likely to need a different shipping plan.
Fast Answers
Most in-stock orders placed before 2 PM Central Monday-Saturday ship the same day. Orders after the cutoff, orders placed on holidays, and made-to-order items can take longer.
Orders over $35 include free 3-day shipping. Most orders over $100 include free 2-day shipping. Some made-to-order, oversized, or special-order items may be exceptions.
Creative Audio ships through USPS, UPS, or FedEx depending on delivery time, item size, weight, destination, and cost.
Most orders receive tracking within 24 hours. Tracking is sent to the email address associated with your order.
No. We do not ship on U.S. holidays. Orders placed around holidays move to the next available shipping day.
Yes. Call, chat, or email us before ordering and we can help check stock, item handling time, and likely shipping options.
Call us at 800-854-5821 or email support. We can help with stock checks, timing questions, tracking, returns, and carrier issues.