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Shipping Info

Shipping FAQ

The shipping companies are no longer guaranteeing delivery before Christmas due in part to the deployment of Covid-19 vaccinations and overall elevated parcel counts. While they are doing their best, and we are selecting the appropriate shipping options that should be delivered before Christmas, if they arrive afterwards it is due to happenings outside of our control and we do apologize.

 

USPS HOLIDAY SHIPPING DEADLINES IN THE US

Service Shipping Cutoff Date
Retail Ground™ Tuesday, December 15th, 2020
First Class Mail® Friday, December 18th, 2020
Priority Mail® Saturday, December 19th, 2020
Priority Mail Express® Wednesday, December 23rd, 2020

 

FEDEX HOLIDAY SHIPPING DEADLINES IN THE US

 Service Shipping Cutoff Date
FedEx SmartPost® Wednesday, December 9th, 2020 (with exceptions)
FedEx Ground® Tuesday, December 15th, 2020
Home Delivery® Tuesday, December 15th, 2020
Express Saver® Monday, December 21st, 2020
2Day® Services Tuesday, December 22nd, 2020
Overnight® Services Wednesday, December 23rd, 2020

 

UPS HOLIDAY SHIPPING DEADLINES IN THE US

 Service Shipping Cutoff Date
Ground® Tuesday, December 15th, 2020
3 Day Select® Monday, December 21st, 2020
2nd Day Air® Services Tuesday, December 22nd, 2020
Next Day Air® Services Wednesday, December 23rd, 2020



When will my order ship?

We ship all orders placed before 2PM central M-F same day. Made to order items will take longer.

(We don't ship on US holidays, as we like to spend time with our loved ones.)

Current Time

What's up with the free shipping?

You're gonna love this one. All orders on our website include FREE 3-day shipping. A lot of times it might even show up in less time than that. The only exceptions being products that are made to order. If you want to make sure an item gets to you in a certain time-frame, give us a call, a chat, or send an email. We can work with you to make sure it's there on time.

Example: If you place an order at 9AM Monday morning, it should ship that day, and arrive on Thursday.

 

60 Day Returns

Our hassle-free 60-Day Money-Back Guarantee is designed to give you peace of mind. Changed your mind? If you aren't delighted with your purchase, you can return a product within 60 days and we will happily refund the purchase price.

Please Note:Original delivery fees are refunded only if returns are for defective products, products that were not described accurately, or incorrect orders. Call Creative Audio to arrange these returns.
You are responsible for shipping the products back to us. We recommend using a trackable shipping method.

Return An Item