Shipping Info
The shipping companies are no longer guaranteeing delivery before Christmas due in part to the deployment of Covid-19 vaccinations and overall elevated parcel counts. While they are doing their best, and we are selecting the appropriate shipping options that should be delivered before Christmas, if they arrive afterwards it is due to happenings outside of our control and we do apologize.
USPS HOLIDAY SHIPPING DEADLINES IN THE US
| Service | Shipping Cutoff Date |
| Retail Ground™ | Tuesday, December 15th, 2020 |
| First Class Mail® | Friday, December 18th, 2020 |
| Priority Mail® | Saturday, December 19th, 2020 |
| Priority Mail Express® | Wednesday, December 23rd, 2020 |
FEDEX HOLIDAY SHIPPING DEADLINES IN THE US
| Service | Shipping Cutoff Date |
| FedEx SmartPost® | Wednesday, December 9th, 2020 (with exceptions) |
| FedEx Ground® | Tuesday, December 15th, 2020 |
| Home Delivery® | Tuesday, December 15th, 2020 |
| Express Saver® | Monday, December 21st, 2020 |
| 2Day® Services | Tuesday, December 22nd, 2020 |
| Overnight® Services | Wednesday, December 23rd, 2020 |
UPS HOLIDAY SHIPPING DEADLINES IN THE US
| Service | Shipping Cutoff Date |
| Ground® | Tuesday, December 15th, 2020 |
| 3 Day Select® | Monday, December 21st, 2020 |
| 2nd Day Air® Services | Tuesday, December 22nd, 2020 |
| Next Day Air® Services | Wednesday, December 23rd, 2020 |
When will my order ship?
We ship all orders placed before 2PM central M-F same day. Made to order items will take longer.
(We don't ship on US holidays, as we like to spend time with our loved ones.)
Current TimeWhat's up with the free shipping?
You're gonna love this one. All orders on our website include FREE 3-day shipping. A lot of times it might even show up in less time than that. The only exceptions being products that are made to order. If you want to make sure an item gets to you in a certain time-frame, give us a call, a chat, or send an email. We can work with you to make sure it's there on time.
Example: If you place an order at 9AM Monday morning, it should ship that day, and arrive on Thursday.
60 Day Returns
Our hassle-free 60-Day Money-Back Guarantee is designed to give you peace of mind. Changed your mind? If you aren't delighted with your purchase, you can return a product within 60 days and we will happily refund the purchase price.
Please Note:Original delivery fees are refunded only if returns are for defective products, products that were not described accurately, or incorrect orders. Call Creative Audio to arrange these returns.
You are responsible for shipping the products back to us. We recommend using a trackable shipping method.