Have your order number handy?

Great! Just click the button and enter your order number and Zip code and select the products you want to return! You can also start and Exchange on the same page.

(This works for Amazon, eBay, WalMart and our other outlet's orders as well)

Return An Item

No order number? No problem!

Send us an email to and give us your name, address, and where you purchased your item from and a brief description explaining your return.

Send an Email

60 Day Returns

Our hassle-free 60-Day Money-Back Guarantee is designed to give you peace of mind. Changed your mind? If you aren't delighted with your purchase, you can return a product within 60 days and we will happily refund the purchase price.

Please Note:Original delivery fees are refunded only if returns are for defective products, products that were not described accurately, or incorrect orders. Call Creative Audio to arrange these returns.
For all other returns, we include return shipping labels on all orders, please include your order number and reason for return on the supplied returns card inside the package.