CreativeCare One-Year Extended Warranty

Enjoy an additional layer of protection and peace of mind with the CreativeCare One-Year Extended Warranty. With this extended warranty, your product is covered for an entire year instead the manufacturer's standard 90-Day refurbished warranty, ensuring that you have ample time to fully enjoy your Creative product.

Key Benefits:

• Exceptional Customer Support: CreativeCare is committed to providing top-notch customer support, ensuring your satisfaction throughout the warranty period.
• Extended Coverage: Your product will be protected against unexpected defects or malfunctions for an entire extra year, allowing you to enjoy worry-free usage.
• Hassle-Free Exchanges: In the event of a covered issue, our dedicated support team will provide prompt and efficient assistance to get your product back in working order.
• No Hidden Costs: Rest easy knowing that there are no hidden fees or deductibles. Your extended warranty ensures that you won't incur unexpected expenses for covered repairs.
• Protect your investment and enhance your ownership experience with the CreativeCare One-Year Extended Warranty. It's the perfect way to safeguard your Creative product for an extended period, giving you the confidence that you deserve.

• Effective Date: The CreativeCare One-Year Extended Warranty takes effect immediately upon purchase and is valid for one year from the date of purchase.
• Use Limitation: This CreativeCare One-Year Extended Warranty is exclusively applicable to products that are automatically enrolled in the warranty program and have the warranty service added to their cart during the checkout process. It is strictly prohibited to apply this extended warranty to any other items not designated or eligible for the warranty at the time of purchase.
• Coverage: This extended warranty covers defects in materials and workmanship under normal use conditions. It does not cover damage resulting from accidents, misuse, abuse, neglect, unauthorized repairs, or modifications.
• Claims Process: To initiate a warranty claim, contact Creative Audio's customer support within the warranty period. Proof of purchase, such as a receipt or order confirmation, may be required, but we can also look it up pretty easily. CreativeCare reserves the right to assess the product to determine eligibility for coverage.
• Repair or Replacement: CreativeCare will, at its discretion, either repair the product or replace it with a new or refurbished unit of equal or similar value. The warranty coverage is limited to the cost of repair or replacement of the product.
• Transferability: This warranty is promotional and nontransferable.
• Exclusions: This warranty does not cover consumable or expendable parts, including but not limited to batteries, cables, and accessories, nor does it cover cosmetic damage or normal wear and tear.
• Limitation of Liability: Creative Audio's liability is limited to the repair or replacement of the product as specified in this warranty. CreativeCare shall not be liable for any incidental, consequential, or indirect damages, including but not limited to loss of data, loss of business, or loss of profits.
• Cancellation: The extended warranty is non-refundable after the initial purchase and cannot be canceled or transferred to another product.
• This CreativeCare One-Year Extended Warranty explicitly does not cover expenses related to installation, labor, or any associated costs incurred during the installation or replacement of covered products.
• Costs associated with the installation, setup, or any professional services required for the covered product are not covered by this warranty. This includes, but is not limited to, fees for technicians, electricians, or any other service providers.
• Changes to Terms: CreativeCare reserves the right to modify or update the terms and conditions of this warranty at any time. Updated terms will apply to new purchases and may also apply to existing warranties at CreativeCare's discretion.